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Payments: How does ClearEvent's 14-Day Free Trial work?

Learn about ClearEvent's 14-day free trial: what you get, how billing works, how to end your trial early, and how to cancel before you are charged.

If you are new to the ClearEvent Event Management Platform and are wondering if our event management tools are right for your event, we offer a 14-day free trial of our Single Event subscription plan.

Our free trial is a great way to explore the ClearEvent platform and set up your event, at no cost and no risk to you.

How The Free Trial Works

  • The free trial is 14 days long and includes one event.

  • When you start your trial, you choose Annual or Monthly billing and your plan billing currency. Your paid subscription starts at that billing frequency when your trial ends.

  • A credit card is required to start a free trial. Your credit card will not be charged during your free trial. It is only charged when your trial ends. In some rare cases, Stripe (our payment processing partner) may create a pre-authorization transaction of $1 on your credit card to verify your payment details. This charge is fully refunded.

  • Some functions are limited during the trial to help protect events from spam and misuse, such as registration limits and no live payment processing. See ClearEvent's Free Trial Limits for the full list.

  • We email you 3 days before your trial ends to remind you when your card will be charged, so you can cancel if you decide not to continue.

  • Once you start your trial, don't forget to book your complimentary 15-minute Orientation call with one of our friendly event experts and we'll help get you started with your trial.

  • Event data that you enter during your trial is kept if you decide to proceed with using ClearEvent after your trial ends.

Need More Than One Event?

Only the Single Event plan has a free trial. If you run multiple events, start with a Single Event trial and choose a larger plan when you are ready. You can choose one at any time during your trial, and it starts when your trial ends. Your trial continues unchanged and your first invoice is at the new plan's price.

  1. Go to app.clearevent.com and sign in to ClearEvent.

  2. Click the dropdown menu (top right) and click Manage Organizations.

  3. Click your organization in the list, then click the Billing tab.

  4. In the Change Plan section, choose the plan you want.

See Subscription Plans to compare plans and billing options.

End Your Trial Early

Ready to launch? You can end your trial and start your paid subscription at any time once you are 7 days into your trial. This removes the trial limits and unlocks all plan features.

  1. Go to Manage Organizations, open your organization, and click the Billing tab.

  2. Under Trial Ends, click Start your paid subscription now!

  3. Confirm. Your card is charged the plan price starting today.

💡TIPS: Need to launch before day 7? Chat with us and we will help.

Change Your Credit Card

To update the card used for your subscription, click Manage Organization Billing on your organization's Billing tab and update your payment method in the secure billing portal.

Cancel Your Free Trial

If you decide not to continue, cancel at any point before your trial ends. If you cancel before your trial ends, your credit card will not be charged.

If you have any more questions about free trials, reach out to our friendly support team using the Chat button on this page.

Happy Planning!

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