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Jobs: Job Settings & Contact Sharing

Control whether registrants with an assignment can share their email and phone numbers with the other people in that assignment.

Use the Job Settings tab to control whether registrants assigned to the same job may share their contact details with each other on the Event Portal. This is useful whenever the people in an assignment, such as volunteer shifts, speaker sessions or attendee meetings, need to reach one another on event day, while leaving each registrant in control of what they share.

How Contact Sharing Works

When a job's Show Assignments option is enabled, the Event Portal > My Jobs > Job Details page lists the registrants assigned to that job as Assignees. Names are always shown on this list.

With Contact Sharing allowed, each registrant chooses which of their own details the other people in that assignment can also see:

  • Email (the email address they sign in with)

  • Mobile Phone

  • Other Phone

Registrants are asked what they want to share the first time they open My Jobs while holding an assignment, and can change their choice at any time from the Privacy banner on My Jobs or Job Details. Only their name is shown until they opt in. See Event Portal: How to view My Jobs for the registrant's experience.

Allow or Prevent Contact Sharing

Contact Sharing is on by default for events created after this feature was released. For events that already existed, it starts off, so nothing changes for your registrants until you turn it on. To change it:

  1. Go to the Event Manager App > Jobs section > Job Settings tab.

  2. Switch Contact Sharing on or off.

  3. Click Save in the toolbar.

When Contact Sharing is off, registrants are not asked what to share, the Privacy banner is hidden, and the Assignees list shows names only, even for registrants who previously opted in. Their choices are kept and apply again if you turn Contact Sharing back on.

Privacy Settings:

💡TIPS: Turn Contact Sharing off for events where registrants should not exchange contact details with each other, such as events with student or youth volunteers.

See Who Is Sharing

The Event Manager App > Jobs section > Registrants tab includes a Sharing column showing each registrant's choice:

  • Not yet asked: the registrant has not opened My Jobs since receiving an assignment.

  • Not sharing: the registrant chose to share their name only.

  • Sharing: the registrant is sharing one or more details. Hover over the icon to see which.

📝NOTES:

  • Whether the Team Members list appears at all is controlled per job by the Show Assignments option. See Jobs & Tasks: Job Details.

  • Only registrants with an Approved registration appear in the Team Members list.

  • Sharing is each registrant's own choice. Event managers can see the choice but cannot change it on a registrant's behalf.

  • Event managers always see registrants' full contact details in the Event Manager App, regardless of these choices.

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