Your ClearEvent account allows you to access event details for events you attend that are hosted on the ClearEvent platform.
Sign in to the ClearEvent platform with your ClearEvent account to securely access your ticket and registration order history, as well as private event details shared with you by the events you attend.
Quick Link: Forgot your password?
Your ClearEvent account:
Is required if you wish to attend an event that is run on the ClearEvent platform.
Tracks your registration and ticket orders for any event you attend on the ClearEvent platform. You can access these easily on your My Orders page.
Helps to keep private event details secure.
Is automatically created for you, if one does not exist, whenever you register or buy tickets for an event. When a new ClearEvent account is created, you will receive a ClearEvent Account Welcome email message (see below) containing your account details and a one-time magic link that can be used to sign in (and set your password for new account holders).
Allows event organizers of events you attend to share private messages & event details with you directly.
Is used to track your acceptance of ClearEvent's Terms of Service and Privacy Policy. For more details, please review our Privacy Policy.
Stores only basic personal information: Full Name, Phone Number, Email, and Billing Address.
📝 Please note: Some event organizers may request additional personal details from you at checkout for their own event planning needs. This information will not be stored in your ClearEvent account profile.
ClearEvent Account Welcome Message
The first time you register or buy tickets to attend an event hosted on the ClearEvent platform:
A new ClearEvent account will be automatically created and associated with your email address.
A welcome email will be automatically sent to the email address used to register or purchase tickets. This welcome email will contain your account details and instructions for how to return to the ClearEvent platform to view the events you attend.
💡TIP: If you cannot find this email, and it is not in your junk/spam folder, you must reset your password to access event details on the ClearEvent platform.
After your ClearEvent account is created
To streamline the registration and ticket order checkout experience, a ClearEvent account will be automatically created for you when you checkout if you do not have one already.
To complete your account setup and choose a password, please click on the "Complete Setup" link in the email to set your password and access your event details from the My Events page.
💡TIP: To learn how to change your password, click here.
Forgotten Passwords
If you forgot your password, click here to reset it so you can access the ClearEvent platform.
Closing your ClearEvent account
To close your ClearEvent account, please click the Chat button to send us a message to request your account be closed.
NOTE: Please note that a ClearEvent account is required to attend an event, so you should only close your account once all events you are attending are finished.
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