If you wish to cancel your subscription plan, log into the Event Manager and choose the event associated with the subscription plan to cancel.
Have you considered a yearly subscription to save even more? See here for details.
Questions about your subscription? Schedule a call now.
If your event is over and you're not planning on using ClearEvent for a few months, maybe Pausing my subscription is an option for you.
To continue and cancel your subscription, click Event Setup section > Billing tab and then the Cancel Subscription button.
Make sure your event has the following prerequisites to initiate the delete request.
- You are an Event Owner.
- You must first decline or cancel (and optionally refund) all live registration and ticket orders.
An email will be sent confirming the subscription plan and event have been cancelled.