If you wish to cancel your subscription plan, log into the Event Manager and choose the event associated with the subscription plan to cancel.

Have you considered a yearly subscription to save even more? See here for details.

Questions about your subscription? Schedule a call now.

If your event is over and you're not planning on using ClearEvent for a few months, maybe Pausing my subscription is an option for you.

To continue and cancel your subscription, click Event Setup section > Billing tab and then the Cancel Subscription button.


Make sure your event has the following prerequisites to initiate the delete request. 

  1. You are an Event Owner.
  2. You must first decline or cancel (and optionally refund) all live registration and ticket orders.

An email will be sent confirming the subscription plan and event have been cancelled.

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