Your Event Portal > Home page can be customized to tailor your attendee experience for your event. Your Home page will often serve as the information hub. This help article will explain your customization options for the Event Portal > Home page.
Customizing your Home page can be helpful when you are not using all of the features and do not wish for certain Event Portal pages to be visible.
Your home page can be customized in a number of ways:
Turn on/off built-in features that your event may not be using (e.g., tickets, registration, schedules, sponsors, jobs, etc.)
Show or hide built-in page buttons
Rename page button labels
Change page button icons
Reorder page buttons
Add, edit, or delete custom content pages (e.g. a Travel Info page, a FAQ page, etc.)
Add, edit, or delete registrant lists
Add, edit, or delete links to external websites and resources
Example home page:
Types of Event Pages
Page Type | Description |
Built-In Page | These built-in pages display information maintained in the ClearEvent platform like basic event details, tickets, registration forms, schedules, messages, sponsors, contact info, locations, etc. from the ClearEvent platform. You cannot delete a built-in page, but you can hide it if that feature is not in use |
Content | Content pages allow you to enter custom formatted content that will be displayed on the Event Portal. For example, travel info, FAQs, parking details, etc. |
Redirect Link | Redirect link pages allow you to share links to important websites or resources. These links can be internal (e.g., a link to a registration form you create) or external (e.g. a link to an external website) |
Pinned Registration Form | A Pinned Registration Form page allows you to add a shortcut to any of your existing registration forms directly to your Home page. Any registration form can be pinned to the Home page |
Registrant List | A Registrant List page allows you to share a list of approved registrants. You can customize which of the collected fields are visible, and which (if any) registrant type is allowed to view the Registrant List. Lastly, filters can be applied to the registrant details to further restrict what registrant data is shared publicly or with another Registrant Type. |
How to customize the Event Portal > Home page
How to Edit a Page
Open the Event Manager App > Event Setup section > Pages tab.
Select the Event Page from the list of pages and click the Edit button.
In the Edit page popup window, make your changes to the page.
When you are ready to share your page, click the Share tab to find the Share Link or adjust visibility settings.
Click OK to dismiss the popup.
Click Save to save your changes to the event.
How to Reorder a Page
Open the Event Manager App > Event Setup section > Pages tab.
Select the Event Page from the list of pages and click the Move Up / Move Down buttons.
Click Save.
How to Share an Event Page with Specific Registrant Types or Ticket Buyers
By default, Pages are visible to everyone (ticket buyers and all registrants). It is possible to restrict access and share a Page privately with one or more Registrant Types and/or one or more tickets. A visitor can access the page if they match any selected Registrant Type or purchased any selected ticket.
To share an Event Page:
Open the Event Manager App > Event Setup section > Pages tab.
Select the Event Page from the list of pages and click the Edit button.
In the Edit page popup window, click the Share tab.
Under Share with, choose Specific Registrant Types or Ticket Buyers.
Expand the Registrant Types dropdown to select one or more Registrant Types you want to share the Page with. If there are no registration forms set up, this list will be empty.
Expand the Ticket Buyers of dropdown to select one or more tickets. Any signed-in visitor who purchased one of the selected tickets, with a valid (not canceled) order, will be able to access the page — whether or not they registered using one of the selected Registrant Types.
Click OK to dismiss the popup.
Click Save.
When Registrant Types and/or Ticket Buyers of are set for the Share with setting, the Page button will only be visible on the Event Portal > Home page to a signed-in attendee who registered using one of the selected Registrant Types, or who purchased one of the selected tickets.
How to Show or Hide a Built-In Event Page
Open the Event Manager App > Event Setup section > Pages tab.
Select the Event Page from the list of pages and click the Edit button.
In the Edit page popup window, click the Share tab.
Unchecking the Page Visibility checkbox will hide the page and checking it will display the page on your Event Portal > Home page with the selected Registrant Types and/or Ticket Buyers of settings applied.
Click OK to dismiss the popup.
Click Save.
How to Allow Access to a Hidden Event Page
By default, any page that is hidden on the Event Portal (e.g. the Page Visibility checkbox is unchecked) cannot be accessed by anyone. In other words, the Share Link will not work. If you wish to allow the page to be accessible via the Share Link, follow these steps:
Open the Event Manager App > Event Setup section > Pages tab.
Select the Event Page from the list of pages and click the Edit button.
In the Edit page popup window, click the Share tab.
Ensure the Page Visibility checkbox is unchecked to hide the page from the Event Portal.
Check the Allow direct access by Share Link checkbox to display the page on your Event Portal > Home page with the selected Registrant Types and/or Ticket Buyers of settings applied.
The page will no longer be visible on the Event Portal > Home page, but can still be accessed using the page's Share Link.
Click OK to dismiss the popup.
Click Save.
How to Delete an Event Page
Note: Built-In pages cannot be deleted. Instead, edit the page and uncheck the Visible checkbox to hide the page.
Open the Event Manager App > Event Setup section > Pages tab.
Select the Event Page from the list of pages and click the Delete button.
Click Save.