If you have received a Promo Code for an event, you can redeem it during Ticket or Registration checkout.
To redeem a ticket Promo Code
Go to the Event Portal for the event and select Tickets, OR use a direct link to the Tickets page provided by the event organizer.
Select the ticket(s) you wish to purchase.
Click the Checkout button.
Before you pay, on the Order Summary screen under the "Order Total", click the Apply Promo Code, and enter the promo code and click Apply. You will see that the order total has been reduced by the discount.
IMPORTANT: You must apply the promo code before you purchase your ticket order. A Promo Code cannot be redeemed after the ticket order has been placed.
5. Enter your payment details and click the Buy Tickets button.
NOTE: If the Promo Code has limitations (such as max redemption count) then you might see a partial discount based on the Event's Promo Code setup.
How a Promo Code is applied to your ticket order
Promo Codes can be set up to discount by a % or $ value, this will be determined and applied to a ticket order once the promo code has been entered.
In the Order Summary section you will notice a Discount column that will show you which items the discount has been applied to. A Discount Total line item will also be displayed and will show the total discount amount for the ticket order. The Order Total line item will then include the discount applied by the Promo Code.
NOTE: If you chose the wrong promo code, you can click the Remove Promo Code link and start again.
To redeem a registration Promo Code
Go to the Event Portal for the event and select Registration, OR use a direct link to the Registration page provided by the event organizer.
Select the registration you wish to purchase (select a registration fee and any optional products).
Click the Checkout button.
Before you pay, on the Order Summary screen under the "Total", click the Have a Promo Code, and enter the promo code and click Apply. You will see that the order total has been reduced by the Promo Code discount.
IMPORTANT: You must apply the promo code before you purchase your registration order. A Promo Code cannot be redeemed after the registration order has been placed.
5. Enter your payment details and click the Pay Now button.
NOTE: If the Promo Code has limitations (such as max redemption count) then you might see a partial discount applied, or a error message.
How a Promo Code is applied to your registration order
Promo Codes can be set up to discount by a % or $ value, this will be determined and applied to the order once the promo code has been entered.
In the Order Summary section you will notice a Fee Discount line item will be displayed and will show the total discount amount for the ticket order. Promo Codes only apply to selected fees (not products). The Total line item will then include the discount applied by the Promo Code.
NOTE: If you chose the wrong promo code, you can click the Remove Promo Code link and start again.
