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Adding Links Within Rich Text Fields

Learn how to add links to Rich Text fields.

Web links or email addresses contained in common plain-text description or summary text fields of the Event Manager App will automatically be converted into clickable hyper-links.

You can include links in any Rich Text field. Rich Text fields are found across the system like Event Setup, Registration, Forms, Tickets, Schedules, Messages, and more.

How to add a new link

To add a link to a Rich Text field, simply type a valid link into the field. The link will automatically convert to a clickable hyperlink once a valid link has been entered.

Example: Adding a link to your event's Description field

  1. Open the Event Manager App > Event Setup section > General tab.

  2. In the Description field, paste a link in the format “https://example.com” into the description.

    How to add a link to a Rich Text field.
  3. Save your changes.

  4. Preview & test your changes by opening the Event Portal > Event Info section and click on the new link you added. Clicking the link will open the destination in a new browser tab.
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    Example link displayed on Event Portal > Event Info page.

How to link existing text

You can also link any existing text to any website or file publicly shared on the Internet.
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  1. Open the Event Manager App > Event Setup section > General tab.

  2. In the Description field, select any existing text:

  3. With the text selection that you wish to link, click the Link icon in the Rich Text editor toolbar. This will open the Insert Link popup window.

  4. In the URL field, enter the link. The link can be a link to any valid public website, or publicly hosted file.

  5. Save your changes.

  6. Preview & test your changes by opening the Event Portal > Event Info section and click on the new linked text. Clicking the linked text will open the destination in a new browser tab.

How to link to your Event Portal

To link to your event's own Event Portal, use a placeholder instead of pasting the address. The link then keeps working when you roll your event over, copy your event, or set up a custom domain:

  • Click the Insert Placeholder (tag icon) button in the Rich Text editor toolbar and insert Event Portal link.


    Then choose the desired link placeholder type. The placeholder options available will be dependent on the field you are inserting them into.

  • Or, when linking existing text with the Link button, enter {{EventPortalShareLinkUrl}} in the URL field.

Tips when adding links

  • You can add links to any Rich Text fields.

  • Links can be used to link to website and/or publicly shared files from services like Dropbox, Google Drive, OneDrive, or others. Learn more about expected link formats from these services here.

  • When adding a link to a file, make sure the link is public so that it can be accessed without having to sign in.

  • Make sure to test your link to make sure it is valid and works.

  • Links will always open in a new web browser tab.

  • You cannot paste links to JavaScript files.

  • Email addressees will be turned into clickable links. However, email addresses that contain Slash characters (rare) are not supported.

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