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Products: Purchase Report

Learn how to view and export a list of everyone who purchased a specific product, across every registrant type and form.

When the same Product is offered on multiple registration forms, your purchasers can end up spread across several Registrant Types. For example, if you sell the same parking pass on your Attendee, Volunteer, and Speaker forms, there's no single, easy place to see everyone who bought it. The Purchase Report solves this by showing every purchaser of a product in one list, no matter which form or Registrant Type they registered under. This makes it easy to hand a purchaser list to a supplier, vendor, or anyone else who needs it.

How to open the Purchase Report

  1. Go to the Event Manager App > Registration section > Forms tab.

  2. Edit any form that includes the product, and go to the Products tab in the Form Designer.

  3. Next to the product's quantity, click View registrants (Count).

💡 View registrants is available even on archived events. It's disabled (showing "0") when the product hasn't been saved yet, or when no one (excluding test orders) has purchased it yet.

The Purchase Report dialog

The dialog lists one row per registration that purchased the product, with these columns:

  • First Name, Last Name, Email — from the registrant's profile.

  • Registrant Type — the type of the form the purchase was made on, so you can tell purchases apart even when they came from different forms.

  • Product Qty — the net quantity of the product purchased on that registration (refunds and quantity adjustments are already accounted for).

  • Variant(s) — shown only for products with variants, e.g. Small (1), Medium (2), summarizing every variant purchased on that registration.

  • Confirmation Code — click it to open that registration's details.

Use the search box to filter the list by first name, last name, email, or registrant type.

💡 The dialog always excludes test registrations (paid registrations placed while your payment gateway was in Test mode), and only includes Approved and Pending registrations. Declined and Canceled registrations are never counted as purchasers.

Exporting the Purchase Report to CSV

  1. In the Purchase Report dialog, click Export CSV.

  2. If you want to include test registrations in the export, check Include test data in export first. This is unchecked by default.

  3. Click Export CSV to download the file.

The export always includes every purchaser (it ignores your current search and page size), and adds two extra columns beyond what's shown in the dialog: Registration Id and Is Test. The downloaded filename includes the product name and a timestamp, e.g. purchase-report-parking-pass-2026-07-09-14-30-00.csv.

Good to know

  • The report reflects saved data only. It won't include unsaved changes you're currently making in the Form Designer.

  • A registrant who purchased the product more than once on the same registration (e.g. multiple variants) appears as a single row, with Product Qty summed across their purchase.

Still have questions about the Purchase Report? Chat with us!

Happy planning!

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