Reclaiming a license is something that usually only makes sense if you have purchased bulk licenses and run many frequent one-off events (events that only happen once).

If you've finished organizing a "one-off" event that was using up one of your available event licenses, you'll want to return the license to the pool so it can be used again to create a new event. 

How to reclaim the license:

  1. Go to the Event Manager App > Event Setup > Admin tab and click the Delete Event button to request your event be deleted. Choose to keep your event license (so you can apply it to your next event). 
  2. Once you receive confirmation that you event has been deleted, you'll then be able to go to the drop-down Menu in the Event Manager App header > Manage Organizations > Edit (Organization) > Licenses tab and create a new event using the available license.

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