Reclaiming a license is something that usually only makes sense if you have purchased bulk licenses and run many frequent one-off events (events that only happen once).
If you've finished organizing a "one-off" event that was using up one of your available event licenses, you'll want to return the license to the pool so it can be used again to create a new event.
How to reclaim the license:
- Go to the Event Manager App > Event Setup > Admin tab and click the Delete Event button to request your event be deleted. Choose to keep your event license (so you can apply it to your next event).
- Once you receive confirmation that you event has been deleted, you'll then be able to go to the drop-down Menu in the Event Manager App header > Manage Organizations > Edit (Organization) > Licenses tab and create a new event using the available license.