Access & Security Overview

This article covers the various access controls that determine ‘who’ has access to ‘what’ in ClearEvent

Updated over a week ago

Event Participants vs. the Public

Members of the public (and also any participant who has not signed in) can only see “public” information on the Event Portal. They don't have access to the Event Manager App.

Participants (who have registered to participate in your event) can optionally sign in to the Event Portal to access personalized Schedules, Jobs, Tasks and Messages that have been shared with them. Participants are also not allowed to access the Event Manager App.

Click here for details on signing in to ClearEvent.

Event Team Members

ClearEvent includes simple-to-use controls that allow you to invite people to join your event organizing team (or "event team" for short). Only members of your event team are allowed to access the Event Manager App and can help you plan & run your event. Event teams consists of one or more team members (also referred to as Event Managers). Each event team member can be assigned access rights to one or more sections of the Event Manager App.

NOTE: Only team members assigned to the Event Admin role or Event Owner role can invite new team members and assign security roles.

Access rights can be granted to each team member to allow them to access all of the Event Manager App or just a single part of it. When a team member signs in to the Event Manager App, their assigned security roles are used to filter the navigation menu to only show the sections that their assigned roles allow them to see.

Here's quick summary of who can see what in ClearEvent:

  1. Who: Event Owner
    What can they access: Everything in all events in their organization.
    Access method: Event Manager App, Event Portal

  2. Who: Event Manager (Any role other than Event Owner)
    What can they access: Only the areas of the Event Manager App that have been granted through their security role.
    Access method: Event Manager App, Event Portal

  3. Who: Event Participant
    What can they access: Only information shared on the Event Portal. Includes public event info, as well as public & private schedules, messages, jobs & assigned tasks.
    Access method: Event Portal

  4. Who: The Public
    What can they access: Only public information shared on the Event Portal. They cannot see private schedules and messages or jobs.
    Access method: Event Portal

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