How to register for an event

To attend an event, you'll first need to visit the Register page on the event's Event Portal. Alternately, you may have received a direct link to a registration form that you can follow.

Let's see what registering a sample event (the ClearEvent Avocado Festival) looks like:

Choose a registration form to register for the event

The Register page shows all available event registration forms that are presently published and that are open to receive registrations. Let's register as a "VIP" for this event by clicking the Register > button for the "VIP Registration" form.

Register

Let's register as a "VIP" for this event by clicking the Register > button for the "VIP Registration" form.

At the Register step, simply fill out the event registration form to complete your registration. 

  • TIP: If you already have a ClearEvent Account, click Sign In and enter an existing Email (your UserName) and Password. Use the Forgot Password link if you can't remember your Sign In details. Signing in will automatically fill in your standard user profile fields on the registration form.

Registration confirmation

When you register for an event that uses ClearEvent, you will receive a registration confirmation email after signing up.

This email should arrive within a few minutes of successfully submitting your registration.

If you don't receive your registration confirmation email:

  1. Check your Junk Mail folder (most email systems), Promotions tab (Gmail) or Clutter folder (Outlook) to make sure the registration confirmation email was not flagged as spam. If it was, add the email sender to your "safe senders" list so that you'll receive future emails from ClearEvent on behalf of the event. 
  2. If you have a corporate IT Department, check with them to see if a spam filter on the corporate email server has quarantined the email. 
  3. If you still can't find the email, please contact ClearEvent Technical Support and let us know you did not receive your registration confirmation email. 

Attaching files to a registration form

Some events may need to collect additional information that is not well suited to an online registration form (e.g. signed waiver, photo identification, insurance certificate, etc.).

In this case you may be asked to produce and attach various documents.

For more help, and to learn how to scan a document, please read http://help.clearevent.com/event-portal/event-portal-scan-attach-files-to-your-registration

Registering For Events With Fees

Some events may choose to charge a fee to register. If so, you'll see the following Fees step:

Click the button for the appropriate fee to continue to the next step. To complete your registration you'll be prompted to pay online and provide credit card details or pay later (as instructed by the event organizer).

Registering for events with products

Some events may choose to sell additional items or products (e.g. T-Shirts, Parking Passes, Meal Vouchers, Premium Access, etc.).

If so, you'll see the following Products step: 

Select the desired quantity and click Next > to proceed to the next step to complete the registration form. Often, products are optional so you can sometimes skip this step.

To complete your registration you'll be prompted to pay online and provide credit card details or pay later (as instructed by the event organizer).

When will my registration be approved?

Depending on the event organizer's preference, your registration will either be approved instantly at the time you register, or the event organizer will need to manually review and approve your registration at a later time. 

If your registration requires the additional approval step, you will be informed during the registration checkout and you'll receive a final email confirmation whenever your registration is approved or declined by the event organizer.

IMPORTANT: Your registration must be approved before you can attend the event.

Add the event to your calendar

After you've submitted your registration form, make sure to add the event date to your calendar so you don't forget about the event. 

To add the event date to your calendar, simply click the calendar icon shown on the registration confirmation screen. 

When you’ve made your selection, you'll be presented with a new calendar entry which you can save to your calendar as a reminder.

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