Call to Action links
Making sure the invites you send through ClearEvent contain a clear Call-To-Action is critical to improving the response rates of your invitations. ClearEvent offers a simple way to include traceable Call-To-Action links in the invites you send. The following Call-To-Action's are currently supported:
Tickets Link Call-To-Action:
By default, an Invite will automatically include a link to any Tickets you may have published. If you haven't set up any Tickets for your event, you may wish to turn off this option when configuring your Invite.
Registration Forms Link Call-To-Action:
By default, an Invite will automatically include a link to any Registration Forms you may have published. If you haven't set up any Registration Forms for your event, you may wish to turn off this option when configuring your Invite.
Event Portal / Custom Link Call-To-Action:
By default, an Invite will automatically include a link to your Event Portal. This can also be changed easily if you do not want to direct invitees to your Event Portal. Alternatively, you can include a custom link to any website you desire.
TIP: By default, an Invite will automatically include a link to any Registration Forms you may have published. If you haven't set up any Registration Forms, you may wish to turn off this option when configuring your Invite.
Preview your Invite before sending
Before sending an Invite, we recommend that you review and test your invite using the Preview & Send tab of an Invite details page. Here you'll see a preview of the invite email to be sent. The preview area will show you what your invitees can expect to see when they receive their invite email. All the links in the invite can be clicked and tested to make sure it's what you want your invitees to see.
Check if an Invitee has responded
You can check on the status of each Invitee by going back into the Invite and clicking on the Invitees tab. In the list of Invitees, you will see the following status for each invitee:
Pending: An invite email has not yet been to the invitee and is pending.
Sent: An invite email has been sent to the invitee.
Accepted: The invitee received the invite and either registered or purchased a ticket as a result of receiving the invite and clicking on a Call-To-Action link.
Declined: The invitee received the invite email but declined to indicate they will not be attending (the invitee has clicked on the No Thanks link).
Rejected: The invitee email was likely not valid and was rejected by the mail server.
Deleting Invites
When an invite has been deleted it is removed from the list of visible invites. Since sent invites from deleted invites count toward your invitee plan limit, you may wish to see deleted invites to understand how many invites you have sent in total.
To view deleted invites:
Go to the Invites section > Invites tab.
Check the Show Deleted checkbox.
Deleted invites will now appear in the list of invites.
Rolling Over Your Event
When your event is over, you'll want to run it again, you should roll over your event. When this happens, all of your Invites will be in Draft status and will be copied to the next event.
You'll often want to reuse many of your Invites the next time around. To make this possible, the Invite and all of its Invitees will be copied over. All Invitees will be set to a Pending status to indicate that they have not been sent an invite for the current event.
Our Rollover feature makes it easy to carry over invitees from a previous event, as well as add new invitees for your current event.
Deleted invites are not rolled over.
For more information, please read this rollover help article.