To offer mobile registration or ticket holder check-in for your event, you'll need to be able to meet the following minimum requirements:
Devices
You must be able to provide one or more devices that meet the following criteria:
iOS 9.0 or later (iPhone, iPad, or iPod touch).
Android 4.4 or later.
We recommend upgrading your devices to the latest iOS or Android versions.
Subscription Plan
Depending on the number of expected check-in locations and check-in staffing requirements for your event, you'll need to choose an appropriate event subscription plan that allows enough Event Managers for each check-in location.
If you have further questions regarding licensing, please chat with us.
Network
Available and stable Wi-Fi access with Internet connectivity in all check-in locations.
Power
Access to power outlets to charge devices. While this is not strictly required, it is highly recommended if your check-in window is large or you expect your devices may not be fully charged. The average battery life for a device being used to scan registrations and tickets is roughly 4-6 hours.
Environment
The physical environment for each check-in location you set up to scan registrations & tickets should be:
Well lit.
Protected from the elements (if the device will be used outdoors you will want to protect from bright sunlight, rain, snow, etc.)
Have sufficient space to hold approximately 30% of your expected attendees comfortably.
If Social Distancing measures are needed for your event, be sure there is enough space to allow guests to keep their distance from each other.