Special Access Fees

Offer a special price to selected registrants using a hidden fee.

Updated over a week ago

Special Access Fees allow you to offer different pricing without having to setup separate private registration forms. When you create a Special Access Fee, a private link is created that you can then share only with those registrants that you are offering the special price.

Imagine a scenario where you've set up a form with your standard online fee price that you intend the majority of your registrants should pay. However, you may have some special cases where you would like to offer a discounted fee to certain registrants (e.g. Sponsors, VIPs, etc...) or perhaps a registrant cannot pay online, so you need to allow them to pay by Check. In these scenarios, creating a hidden Special Access Fee to allow an offline payment may be helpful.

If you wish to simply offer a discount to certain registrants, you may wish to consider creating a Promo Code instead of a Special Access Fee.

Read on to learn how to create a Special Access Fee.

Create A Special Access Fee

To create a Special Access Fee:

  • Go to the Event Manager App > Registration section > Forms tab > select the form you wish to add a Special Access Fee to, and click the Edit (pencil) button.

  • In the Form Designer, select the Fees tab.

  • Click the +Add button to add a new fee to your form, or copy an existing fee. 

  • Select the desired Payment Mode. To enable payment by check, EFT, Invoice, etc., select the Offline (Manual) payment mode. 

  • Select the Advanced tab and check the Allow Special Access check box. The Special Access Link field will become visible.

    ClearEvent: Enable a Special Access Fee.

Once you have added one or more Special Access fees, you will see them in the list of Fees tagged as "Special Access" (green tag):

Share A Special Access Fee

After enabling the Allow Special Access checkbox, the Special Access Link field will be displayed. Copy the link found in the Special Access Link field and share it with only those registrants that you want to offer the special pricing. You can email the link to any registrant you wish. 

IMPORTANT: Anyone who has the Special Access Link can use the special pricing to register for your event, so keep this in mind when deciding who to share the Special Access Link with. 

Claiming A Special Access Fee

Only when the Special Access Link is used to open the registration form, will the Special Access Fee be shown in the list of fees.

Special Access Fees are easily identifiable on a registration form by the green "Special Access" tag. Once selected, the registration process is just like any other registration, except for the special pricing.

ClearEvent: A registration form showing a Special Access Fee

Disable a Special Access Fee

To stop using a special access fee, open the form containing the fee and edit the desired Special Access Fee. In the Fee Editor, simply uncheck the Allow Special Access checkbox. 

ClearEvent: Disabling a Special Access Fee in ClearEvent.

Form Limits on Special Access

All form display rules and/or form capacity limitations are enforced when the form is accessed using the Special Access Link.  In other words, the Special Access Link is intended only as access to special pricing. Special Access Fees won't allow access if the form is not published, open or registration capacities are met.

Still have questions?

Chat with us!

Did this answer your question?