All Collections
Event Manager: Event Setup
Virtual Events: Tips For Sharing Online Links
Virtual Events: Tips For Sharing Online Links

Tips & best practices when sharing links to your virtual online sessions.

Updated over a week ago

Many virtual event organizers rely on video conferencing tools like Zoom, Microsoft Teams, or Google Hangouts. Using these tools, event organizers typically create one or more online meetings to help organize their sessions. For simple events, a single online session format may be all that's needed. For more complex events, multiple parallel online sessions may be needed to deliver your event content.

Whatever your event format, managing and sharing all of the links involved in your virtual event with your attendees can be daunting. Event success hinges on your attendee's ability to find the links needed to connect.

How you manage and share your links is critical. You should consider the following factors:

  • If your sessions are private, how will you share your links to only approved attendees? For example, sharing a private online Zoom meeting link.

  • If your sessions are public, how will you share your links with everyone? For example, sharing a public YouTube live stream link.

  • When should you share your links?

TIP: We recommend using the Registration feature of ClearEvent to register attendees for virtual events.  

Gather your virtual share links

For almost all video conference platforms, we recommend carefully planning out how many unique online video sessions you will require and how many of them will overlap. This will help you to minimize licensing costs associated with your chosen video conferencing solution and overall complexity.

In most cases when your sessions do not overlap you can pre-schedule a single session (the fewer the better). Once the session has been scheduled, you'll be able to obtain the session link ahead of time.

If sessions do overlap, you'll want to pre-schedule multiple concurrent sessions and then gather the session links for each.

Once you have all of your video conferencing session links, you're ready to share them in ClearEvent with your attendees.

ClearEvent offers a number of different ways to share your session links. How you choose to share your links depends primarily on whether or not your sessions will be open to the public, or only be accessible to approved attendees.

Session links provided by video conferencing platforms are usually quite long and are not memorable. In some cases, you may wish to shorten these links or make them easier to remember.

If you need to do this, we recommend that you use a tool like Rebrandly, Bitly, or TinyUrl to shorten the link.

Sharing Public Virtual Session Links

Sharing a link publicly in ClearEvent means that the link will be visible to anyone that visits your Event Portal, regardless of whether or not they are an event attendee.

To share a virtual link publicly, open the Event Manager app and follow one of the suggested approaches below:

Add a virtual session link to the Event Portal header so that any visitor can easily access the virtual event link.

Example of how to share a virtual event livestream link on the Event Portal

To do this:

  1. Open the Event Manager App

  2. Go to the Event Setup section > General tab. In the Website Link field, paste the session link

  3. Optionally, set the Website Link Text field to a friendly instruction (e.g. "Join Livestream", "Join Online", etc.)

  4. Click Save to save your changes.

2. Add a public Location with a Virtual Address link:

To do this:

  1. Display a public virtual event link in the Event Portal > Locations page and Event Portal > Event Info page.

    Showing a Virtual Event Link in the Event Portal > Event Info page.
  2. Open the Event Manager App > Event Setup section > Locations tab > and click the +Add button to create a new Location.

    Adding a virtual event location
  3. Enter a Description (e.g. "Online Virtual Event") and paste the online link into the Virtual Address field and click the OK button

  4. Click Save to save your changes.

To do this:

  1. Open the Event Manager App > Event Setup section > General tab.

  2. In the Summary or Description field, add a hyperlink for the virtual session link.

  3. Click Save to save your changes.

    This will cause the session link to be displayed in two places; 1) in the summary text shown below the Event Portal header, and 2) in the Event Portal > Event Info section where the full event description is displayed.

You can also share links using publicly shared Schedules. In this example, let's assume we want to publicly share a Livestream link.

To do this:

  1. Open the Event Manager App > Schedules section > Schedules tab > edit a Schedule > Edit a Schedule Line Item

  2. In the Edit schedule line window, set the Location field to "Watch Live Steam" and then paste the link into the Location Link setting.

  3. Consider doing this for other schedule lines that may use the same live stream link.

  4. Lastly, click the Sharing tab and share your schedule publicly. On your Event Portal, a link will be displayed beside each schedule item directing the attendee to the live stream.

Use the Messages module to include important session links in messages you send to your attendees. Messages are a great way to communicate with your attendees and share event details as they become available.

To do this:

  1. Open the Event Manager App > Messages section > Messages tab > edit an existing message, or create a new message.

  2. In the Message editor, paste the session link into the Message Link field and/or into the Message Body field.

  3. Set the Recipients field to All (Public).

  4. Check the Publish checkbox to also post the message to your Event Portal.

Sharing private virtual address links

To share a virtual event link with only certain registrants approved to attend your event, you will want to share it privately.

In this case, it's important not to disclose any session links publicly ahead of your event. For example, you only want to share the session links with registrants that have paid to attend your event.

To share a link privately, open the Event Manager app and follow one or more of the suggested approaches below.

The registration approval email message is automatically sent when a registration is received. It's a great place to include a link, since it will only be sent to the registrant when their registration is manually approved.

To do this:

  1. Go to the Registration section > Forms tab > edit a Form > select the Settings tab.

    1. If the form's Approval Mode setting is set to Manual Approval, click the Edit Approval/Decline Messages button and select the Approved tab. Include the session link in the Approval Message field. The registrant will receive the session link once their registration is approved by the Event Organizer.

    2. If the form's Approval Mode setting is set to Automatic Approval, include the session link in the Confirmation Message field. The registrant will receive the session link as soon as they submit their registration.

You can include the link in the registration reminder email that is sent to registrants just prior to the event start date.

To do this:

  1. Go to the Registration section > Forms tab > Edit a form > Reminder tab.

  2. Make sure reminders are enabled, and then paste the session link anywhere into the Reminder Message setting.

  3. You can also customize the Reminder Message to include any other important or event housekeeping details too.

3. Set the virtual address link for a registration form or ticket:

You can set the Virtual Address setting on any registration form or ticket to include a virtual session link.

When a Virtual Address is provided for a registration form or ticket, ClearEvent will:

  • Display a Join Online button in the Event Portal > My Orders page that approved attendees can then click to join the online session.

  • Display a Join Online button in the registration confirmation email message if the registration form's Approval Mode setting is set to "Automatic". If the form's Approval Mode setting is set to "Manual Approval", the Join Online button will not be included in the initial registration confirmation email that is sent.

  • Display a Join Online button in the registration approval email message if the registration form's Approval Mode setting is set to "Automatic".

  • The virtual address link will be displayed in the ticket order for each appropriate ticket.

To add a virtual address link for a registration form:

  1. Go to the Registration section > Forms tab > Edit a form > General tab.

  2. Set the Event Location setting to "Use custom event location".

  3. Enter an Address Description (e.g. "Online")

  4. Set the Virtual Address field to the virtual link.

  5. Click Save to save your changes.

To add a virtual address link to a ticket:

  1. Go to the Tickets section > Tickets tab > Edit a ticket > Other tab.

  2. Set the Event Location setting to "Use custom event location".

  3. Enter an Address Description (e.g. "Online")

  4. Set the Virtual Address field to the virtual link.

  5. Click Save to save your changes.

The "Join Online" button will now be displayed to approved registrants and valid ticket buyers when they visit the Event Portal > My Orders page, like so:

4. Include a virtual address link in a private Schedule:

You can also share links using Schedules that you share privately with specific registrant types. In this example, let's assume we want to share a Zoom meeting link only to my event's approved registrants.

To do this:

  1. Go to the Schedules section > Schedules tab > edit a Schedule > Edit a Schedule Line Item > in the Edit schedule line window, set the Location setting to "Join via Zoom" and then paste the link into the Location Link setting (consider doing this for other schedule lines that may use the same link).

  2. Lastly, click the Sharing tab and share your schedule privately with the desired registrant types.

  3. On your Event Portal, only signed-in and approved registrants will be able to see the schedule containing the links.

Use the Messages module to include important session links in messages you send to specific groups of attendees.

To do this:

  1. Open the Event Manager App > Messages section > Messages tab > edit an existing message or create a new one.

  2. In the message editor, set the Message Link field to the session link and/or paste the session link in the Message Body field.

  3. Set the Recipients field to Selected Recipients (Private).

  4. Check the Publish checkbox to also post the message to your Event Portal. Attendees must sign in before they can view this private message.

Still have questions?

Chat with us!

Did this answer your question?