All online transaction are subject to service charges. There are two separate charges that will apply:
1 - ClearEvent Service Charge
2 - Stripe Processing Charge
For more details on these charges and how they are calculated, view the fee schedule.
For each Registration Form, in your event you can control how to handle the ClearEvent Service Charge.
Note: The default setting for the ClearEvent Service Charge is Pass Service charge to buyer.
Service charged incurred by the event are automatically reflected in your event's Budget. Read more.
Pass Service Charge to Buyer
When the Service Setting is set to Pass Service Charge to Buyer, then all Online Fees defined on this registration form will show the "Est. Service Charge" and reflect that is is being paid by the Buyer, and what the Est. Buyer Total is.
When a Buyer completes a Registration Form, the ClearEvent Service Charge will be included as an additional line during the check-out process, and added to the total amount that the Buyer will be required to pay to complete their registration..
..and reflected in the same way on the email receipt which sent to the buyer.
Absorb Service Charge into Price
When the Service Setting is set to Absorb Service Charge into Price , the ClearEvent Service Charge will NOT be shown to the Buyer. All Online Fees defined on this registration form will show the "Est. Service Charge" for your reference, but the Buyer Total does not change.
When a Buyer completes a Registration Form, the ClearEvent Service Charge will NOT be shown to the Buyer..
..and not shown on the email receipt which sent to the buyer.
The Stripe Processing Charge is always deducted from the amount received by the event and is never shown during the check-out process or any email receipt. To understand why this is the case, you can learn more about Stripe charges here
To view the applicable service charge for any transaction/registration, click here.